HPTouchPad:Customer Profile

Author: Bill M.

Who is the intended user (i.e. The Customer)?

Age

• From five to twelve years

Education Level

• Kindergarten to sixth grade

Gender

• Typical user's gender should be irrelevant.

Country of residence and language

• Mexico
  • Either Spanish or indigenous language (e.g. Mixteca) is the student's primary language; the other would be their second language. English may be taught in the school but we cannot expect any level of English fluency from the students.
• India
  • ?

Geographic Area

• Urban
  • City of 15,000 to 1,000,000
• Rural
  • Village/town of 200 to 3,000. Rural schools may not meet technical qualifications for the tablet program.

Socioeconomic Environment

• Urban school children may come from lower income families or from middle to upper-middle class or all of the above together in any grade.
• Rural school children are likely to come from lower income families.
• Students' home circumstances should not affect the tablet contents.

This profile presumes a classroom and one or more teachers. The profile excludes the teacher. Although the first tablet delivery should be to a primary school, later deliveries to other schools should address educational levels above sixth grade.